The doors update

My office has one of those high security doors which can only be opened with key card, keys, tv-camera phone-like-device in the office, and anyone leaning hard enough on them. This last bit was a bit worrying, so someone in the hierarchy called the company that installs these doors to come and take a look at it. So two weeks ago, a grey haired guy appears and starts to take our door apart. Since we only work in the office, and he was, strictly speaking, working outside our office, everyone decided that he was Somebody Else's Problem. This grey haired guy continued to fiddle with the door until lunchtime, when he explained (to random person passing by, in this case, me) that he has to call other guys, and that the problem is going to be solved tomorrow. The door could not be closed any more.
Next day, three more persons appear and start fiddling with the door (mainly trying to slam it close as hard as possible to see if that would lock them). After some time, they gave up and left saying that they need to call the chief master repairmen guy, who is going to come tomorrow and definitively solve the problem. The door still couldn't be closed.
The following day that grey haired person appears again, starts to fiddle with the door. After slamming it really hard a few times, he proclaims (to the random person passing by, in this case, again me) that the problem is in the tiny delicate spring mechanism in the lock, probably broken because "someone was slamming the door too hard". He takes apart the lock, starts shaking his head, puts most of the pieces back together and leaves.
Nobody else appeared next day, or ever after.
The door still can't be closed, and as added bonus, anyone who tries to open the door is left standing with the door handle in his hand.